Cut customer cancellations by 43% with Online Payments

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What is Online Payments?

Online Payments allow your customers to pay for the whole trip up front using a credit card. The money gets automatically released to you right after the trip, saving you precious time on the dock.

Why Online Payments?

Fewer customer cancellations

When paying for the entire trip up front, customers are 43% less likely to cancel their outing.

A higher 
security deposit

If a customer violates your cancellation policy, Online Payments will ensure that you get a higher cancellation fee – up to 90% of the trip price.

More control of your funds

The money lands directly to your account, which gives you more control of your cash flow, so you can easily disburse money to your crew. 

How does it work?

We release funds to your account (up to 90% of the trip cost, depending on your commission rate) as soon as the trip is completed. You'll usually get the payment in 1-2 business days.

Trip successful

Trip canceled on time

The full amount is refunded to the customer. This covers weather-related cancellations and other unforeseen circumstances.

You will receive the full amount minus the commission (up to 90% of the trip price).

Trip canceled breaching cancelation policy

When a customer pays everything upfront, there are 3 basic scenarios:

drop in cancellations was reported by captains after introducing Online Payments


Don't take our word for it, see what captains say

When a customer’s on the fence, when they know they can pay all at once it’s easier for them. It’s more of an impulse buy. People who pay online are more likely to review, and the reviews tend to be very positive.

Captain Clyde Morgan
Florida Backcountry Fishing

I was a bit hesitant at first, but the money is right there and the customers usually tip my deckhand better. When the trip is paid in full, customers are locked-in and ready to go. I like Online Payments a lot!

Captain Mike Salley
Sure Shot Fishing Charters


of customers prefer paying for their booking upfront

Frequently asked questions

How quickly do I receive the payment?Can I receive Online Payments to my Paypal account instead of my bank account?Will this become the only payment option for customers?

Get started today

Submit the details of your registered business and activate Online Payments today.

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